It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.
Online is only good for 1 return per account. But you can use the same email address for 5 accounts. How to start another return in the Online version
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...
The Desktop CD/Download program can do unlimited returns.
Thats why if you need to do more than 1 return we recommend you buy the Desktop CD/Download program. It can do unlimited returns and efile 5 for free. And you can buy a lower version. All the Desktop programs have the same forms. You just get more help and guidance in the higher versions. Buy the Desktop program in stores or directly from Turbo Tax here
https://turbotax.intuit.com/personal-taxes/cd-download/
