I keep getting stuck on the review your order part. Why?

c-elizabeth89 · ‎March 26, 2020

ReginaM · ‎March 26, 2020

There are a couple of things that you can try to get past this snag,

Try closing TurboTax,
Compete a disk cleanup,
Restart your computer.

If this doesn't work try this:

If you've enabled pop-up blocking in your web browser, please turn it off and try again.
If it's still not working, try again using a different web browser. (For example, if you're using Chrome, try using Explorer or Safari instead.)
If those suggestions didn't help, try going back to your first browser and delete cookies.

If you have no luck, please contact us.

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

caesar2286 · ‎January 25, 2022

I am having the same issue. I've cleared my cache, used 2 other browsers, restarted my computer, refreshed each browser, used my phone and another computer with the same troubleshooting steps. I caved and contacted Turbotax and they informed me (after speaking with whatever a "tier 2 assist" is) that it is a known issue. They added me to a email list and when there is a fix, they will let me know.