I keep getting rejected and costing me 40 $ each time, I want out

checkellll · ‎February 4, 2020

KatrinaLO · ‎February 4, 2020

Please see the TurboTax FAQ below for more information about rejected returns and how to fix them:

https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

Please see the following FAQ to contact Customer Support for further assistance. https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

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mesquitebean · ‎February 5, 2020

checkellll wrote: "I keep getting rejected and costing me $40 each time, I want out"

If you have an efile rejection, you do not have to pay again after you fix it to resubmit the efile.

Check your card account. If you were indeed charged a second time, you can phone TurboTax Support. See the FAQ that TurboTax KatrinaLO provided above.

Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern), 7 days/week

If you provide the rejection error code, someone may comment on that particular kind of rejection here. Or you can get help from Support if you have to phone them anyway about charges.