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If you did not file a 2021 tax return then you do not have an AGI for 2021----so use zero. If it is asking for a five digit PIN, that is a self-selecting number you make up for yourself. If it is asking for a six digit PIN---that is because you said the IRS issued a six digit PIN to you to prevent identity theft.
If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file. Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.
What do I do to erase turbo and start over
Why do you need to start over? Since you already tried to file I don't think it will let you start over. You can fix whatever you need to change or add.
If you haven't filed, registered or paid you can try to clear and start over
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...
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