I keep getting denied because the IP pin that I was given isn’t working. How do I get a valid IP pin? I did not receive a letter from the IRS with a pin.

[JamesG1]

This IRS website states:

An identity protection PIN (IP PIN) is a six-digit number that prevents someone else from filing a tax return using your Social Security number (SSN) or individual taxpayer identification number (ITIN).

If you have been assigned an identity protection PIN (IP PIN) and lost it or did not receive a CP01A notice, you will need to retrieve your IP PIN online or have it reissued to avoid processing delays. 

If you file your return without your IP PIN 

• The IRS will reject your electronic return.
• The IRS will review your paper return to verify your identity which will delay your refund.

You are assigned an IP PIN if: 

• You are a victim of identity theft.
• You opted-in to receive an IP PIN.

How to retrieve your IP PIN online 

• You may use your online account to retrieve your current IP PIN. Your IP PIN is available through your “Profile” page. If you don’t already have an account on IRS.gov, you will be asked to create an account and validate your identity.

[user17761917045]

wrong. they are asking for a 5 digit pin. Not 6

[DoninGA]

@user17761917045 The 5 digit PIN in the File section of the program is NOT for an IP PIN.  You can select any 5 digits.  Then you have to enter your 2024 AGI from the 2024 federal tax return Form 1040 Line 11 for your electronic signature.

[LindaS5247]

If they are asking for a five digit pin than that is a filing pin that you create yourself. The IP PIN is six digits.

If you are getting a rejection, make sure you are not confusing the 6-digit IP PIN with a 5-digit self-select PIN from a previous year.

An IP PIN (6 digits) is an IRS-issued number used to prevent identity theft by verifying your identity. The five digit filing pin is a self-selected PIN used to electronically sign your return.  

See Also: 

Is my Self-Select PIN the same as my IP PIN?

How do I file my return by mail?

Please return to Community if you have any additional information or questions and we would be happy to help.