I just now paid for Turbo Tax's service a short while ago, then I completed my 2019 after. Why is it saying "duplicate social security number" while not being processed?

[dianesantorelli]

Again, I paid for their service today, finished my return after paying, verified myself and my wife with our ID's, so how is it possible it is a duplicate when I just did everything for the first time!?

[VolvoGirl]

It could also be if you signed up on the IRS non-filer tool to give the IRS your Direct Deposit Info for the Stimulus Check.  If you did then see

https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-rej...

[dianesantorelli]

Thank you so very much! I think this is definitely the case.