I just filed returns for both myself and my daughter vial your online service. It was upsetting to learn that I had to set separate accounts. Is this for security?

bjohnson1991 · ‎June 3, 2019

I am upset that I could have potentially had to pay for two returns via your online service versus purchasing the downloaded software. I had to search to find out that I can only file one return for each online account. Whereas if I had purchased or downloaded the software I can file five.

Why?

xmasbaby0 · ‎June 3, 2019

When you use Online TurboTax, you get one return per fee. Each return needs its own account and user ID. If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software. You can e-file up to 5 Federal returns—more if you mail the additional ones. If you have multiple returns to prepare for family members, Desktop is more cost effective.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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xmasbaby0 · ‎June 3, 2019

When you use Online TurboTax, you get one return per fee. Each return needs its own account and user ID. If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software. You can e-file up to 5 Federal returns—more if you mail the additional ones. If you have multiple returns to prepare for family members, Desktop is more cost effective.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I just filed returns for both myself and my daughter vial your online service. It was upsetting to learn that I had to set separate accounts. Is this for security?