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I just bought turbotax premer at costco. how do i download the software?

 
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I just bought turbotax premer at costco. how do i download the software?

The box should have instructions and a code to download ...   if not ... 

This FAQ explains how to handle a situation where you bought  a CD, but don't have a CD drive on your computer: https://ttlc.intuit.com/questions/2590568

Another quicker method is to use another computer to copy the installation files from the CD Rom to a flash/thumb/usb drive, then insert that drive into the first computer and install from the flash/thumb/usb drive.  Do not try to run the install file from the removable medium.

https://ttlc.intuit.com/replies/3301456

Or  buy an external CD drive… they are inexpensive  and you may need it again later.

Or you can talk to TT Customer Support and see if they will place a download in your online account or advise you of your options.    Here's how to be assigned a phone number to the proper department at TT Customer Support during the business hours shown below (it will not display when they are closed).  Read all the steps first.

1) Go to 
https://support.turbotax.intuit.com/contact/
2) Choose the product platform you are using.
3)  Ask a question or keywords without quotes, and Submit.
4)  On next page, skip the suggested articles if they don't help.
5) Scroll down, and you should be able to enter the Support module to get a phone number. (That will be grayed out when they are closed).


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2 Replies

I just bought turbotax premer at costco. how do i download the software?

Did you purchase the CD?  Then put the CD in the CD drive on your personal computer and install the software

I just bought turbotax premer at costco. how do i download the software?

The box should have instructions and a code to download ...   if not ... 

This FAQ explains how to handle a situation where you bought  a CD, but don't have a CD drive on your computer: https://ttlc.intuit.com/questions/2590568

Another quicker method is to use another computer to copy the installation files from the CD Rom to a flash/thumb/usb drive, then insert that drive into the first computer and install from the flash/thumb/usb drive.  Do not try to run the install file from the removable medium.

https://ttlc.intuit.com/replies/3301456

Or  buy an external CD drive… they are inexpensive  and you may need it again later.

Or you can talk to TT Customer Support and see if they will place a download in your online account or advise you of your options.    Here's how to be assigned a phone number to the proper department at TT Customer Support during the business hours shown below (it will not display when they are closed).  Read all the steps first.

1) Go to 
https://support.turbotax.intuit.com/contact/
2) Choose the product platform you are using.
3)  Ask a question or keywords without quotes, and Submit.
4)  On next page, skip the suggested articles if they don't help.
5) Scroll down, and you should be able to enter the Support module to get a phone number. (That will be grayed out when they are closed).


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