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expat54
New Member

I hit start to beginning the payment process and nothing is happening as I am just taken to a blank page. I want to pay you guys and my takes and get it over with.

 
4 Replies
CassLO
Expert Alumni

I hit start to beginning the payment process and nothing is happening as I am just taken to a blank page. I want to pay you guys and my takes and get it over with.

Try completely shutting down your web browser and relaunch it. If this doesn't work, delete your cookies and cache.

 

Then you can follow the instructions in the TurboTax FAQ below to get back to paying your TurboTax fees:

How can I pay my TurboTax Online fees?

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expat54
New Member

I hit start to beginning the payment process and nothing is happening as I am just taken to a blank page. I want to pay you guys and my takes and get it over with.

This still is not working and it won't give me payment options.  I have tried this numerous times.  Cleared cause and cookies and even tried a mother browser.  I am getting a bit frustrated.  I'd like to file and pay my taxes

expat54
New Member

I hit start to beginning the payment process and nothing is happening as I am just taken to a blank page. I want to pay you guys and my takes and get it over with.

No, the problem hasn't gotten solved and it's getting pretty annoying.

CatinaT1
Expert Alumni

I hit start to beginning the payment process and nothing is happening as I am just taken to a blank page. I want to pay you guys and my takes and get it over with.

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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