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You may have misunderstood the emails you got when you e-filed. The first one only says that your return was submitted. The second email tells you if your return was accepted or rejected. Did you see that one? That second one must have told you the return was rejected. Do you still have your emails?
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.
You received a rejection email that we cannot see. Please tell us word for word what it says so we know how to help you. Or even copy and paste the email message.
the email said Your federal tax return was rejected
it also says IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records.
When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...
If your spouse died during 2019 there is a problem efiling and you will have to mail your return
How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...
Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...
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