I haven't been able to sign into my turbo tax account on the app or website. When i try to login i get a notification that my account is locked..how do I unlock account

[jimmy1369]

I started my tax return and didn't get to finish it.  I can't log back in, it keeps telling me I have to wait 15 minutes 

[Irene2805]

Please follow the instructions in this TurboTax Help article to get back into your account:  Account Recovery Request for your TurboTax Account