Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
ttaylor8503
New Member

I haven't been able to sign into my turbo tax account on the app or website. When i try to login i get a notification that my account is locked..how do I unlock account

 
2 Replies
jimmy1369
New Member

I haven't been able to sign into my turbo tax account on the app or website. When i try to login i get a notification that my account is locked..how do I unlock account

I started my tax return and didn't get to finish it.  I can't log back in, it keeps telling me I have to wait 15 minutes 

Irene2805
Expert Alumni

I haven't been able to sign into my turbo tax account on the app or website. When i try to login i get a notification that my account is locked..how do I unlock account

Please follow the instructions in this TurboTax Help article to get back into your account:  Account Recovery Request for your TurboTax Account

Dynamic AdsDynamic Ads
Privacy Settings
v