I have using Turbotax for years for me and my family. I purchased it this year online and can only do one tax return. Normally I can do up to five. why?
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

I have using Turbotax for years for me and my family. I purchased it this year online and can only do one tax return. Normally I can do up to five. why?

If I have already purchased turbotax and completed a tax return online what do I do?
1 Reply
New Member

I have using Turbotax for years for me and my family. I purchased it this year online and can only do one tax return. Normally I can do up to five. why?

This has not changed. In the past, you purchased the cd/download version. In that program, you can complete five federal returns. In the online version, you can only complete one federal return plus up to five state returns per User ID.

In the online version, each tax return requires a separate account with a separate username and password, but you can use the same email address for all of them.

Dynamic Ads
v
Privacy Settings