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jo83764
New Member

I have used Turbo Tax for the past several years. Why did I not get software this year

Why didn't I get my software this year?

1 Best answer

Accepted Solutions
SweetieJean
Level 15

I have used Turbo Tax for the past several years. Why did I not get software this year

2 Replies
Critter
Level 15

I have used Turbo Tax for the past several years. Why did I not get software this year

Chances are good your credit card was out of date & you didn't correct it in time to catch the 2016 program cycle ... if you changed it late or now it will only effect future tax years  so ... you will need to buy the program either from Turbo Tax directly or from a reputable retailer (where you usually get a better price).
SweetieJean
Level 15

I have used Turbo Tax for the past several years. Why did I not get software this year

Go to this website to check your order status - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

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