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I have used TT for at least the last 4-5 years. I logged in for the first time this year and my daughters name is displayed as if she's me....if that makes sense
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I have used TT for at least the last 4-5 years. I logged in for the first time this year and my daughters name is displayed as if she's me....if that makes sense
Did you and your daughter use the same account to file returns for 2017?
When you use Online TurboTax, you get one return per fee. Each return needs its own account and user ID. If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.
Or maybe you are in the wrong account:
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
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I have used TT for at least the last 4-5 years. I logged in for the first time this year and my daughters name is displayed as if she's me....if that makes sense
- Mark as New
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I have used TT for at least the last 4-5 years. I logged in for the first time this year and my daughters name is displayed as if she's me....if that makes sense
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