I have TurboTax 2012 to 2017 on my old computer and I want to move the programs to my new computer - I already backed up the data files. How can I download these to the new computer without have to pay for the versions again? I still have my download code / email for 2017 but when I click on the download link, it takes me to 2018.
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What if I downloaded paid version of the program from source other than Intuit and want to reinstall it?
Do you mean that somebody bought/downloaded from Intuit and then sold you a copy ---- if the retailer sold you a download from their server, then you may have to go back to that retailer ( because TurboTax should be ONLY able to verify legitimate retailers). You still should be able to follow the instructions offered above i.e. move the file -- if you saved the original downloaded version -- from one computer to another. You would still have to go to TurboTax / Intuit to get the updates. Hope this helps
Yes, something like that. I am yet to verify if it is a legitimate reseller. Have you ever heard about "etaxintuit"?
Please get me number to technical support so i can get previous years downloaded to my new laptop that i have alreadynpaid for
Did you buy the programs directly from Turbo Tax?
If you need to download your program…..
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
Here's the support article to find the Windows download
You only need the file ending in .tax2019 to transfer into 2020.
Your tax files end in .tax or .tax2015, .tax2016, .tax2017 or .tax2018 etc. They should be in your Documents in a Turbo Tax folder. You should also have the pdf files of each year. Or search your computer for all files ending in .tax. Also if you haven't done it, I would open each year in the program and save it as a PDF file, go to File-Save to PDF so you don't need the program installed to view or print your return in the future like to get a mortgage or loan, etc.
What I would do is just copy the whole Turbo Tax folder that is under your Documents. That should be where the .tax files and pdf files are stored. Copy that folder to a flash drive or best yet is to burn it to a CD or DVD and then you will have a backup of them. Then on the new computer copy the folder (or files) from the flash drive to your Documents folder.
The programs need to be installed from the CD or download them again. You don't need to install them unless you need to amend or open a return.
After you get the program installed the first thing to do before you open your tax return is to update the program and install any state programs you had. Then open your file. So you first might need to start a fake return to be able to download the state program (go to File-New Tax Return).
Then go to FILE -Open and find your return.
See this article on how to move your tax return to another computer…….
Doing this while you still have access to the old programs is imperative since the 2016 programs and earlier are no longer supported.
Your tax files end in .tax or .tax2015, .tax2016, .tax2017 or .tax2018 etc. They should be in your Documents in a Turbo Tax folder. You should also have the pdf files of each year. Or search your computer for all files ending in .tax. Also if you haven't done it, I would open each year in the program and save it as a PDF file, go to File-Save to PDF so you don't need the program installed to view or print your return in the future like to get a mortgage or loan, etc.
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