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I have tried everything suggested and am still not getting a confirmation email to finish my taxes. I don’t know what to do and have now run out of time

 
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I have tried everything suggested and am still not getting a confirmation email to finish my taxes. I don’t know what to do and have now run out of time

There is no penalty for late filing if you're getting a refund.  You may be able to verify your email address in your Intuit Account instead as explained below.

 

If you are referring to the 6-digit email verification code when efiling, then check your email's spam/junk folder to see if the code is ending up there.   If that's not the problem, you can go to your settings in your Intuit Account and may be able to verify your email address there if it's not verified.  Or you can change the email address if desired (using the steps below.)     Here's how:

  • In the left menu column scroll way down to Intuit Account.
  • Then once in the account choose tab Sign In & Security.
  • See if your email address has a tiny link beside it that says "not verified".  If so, click that to verify.
  • Perhaps once you verify it there in the account settings, it won't ask you to verify it again when you are efiling.
  • Or you can change the notifications email address, if desired.  If you do, also verify it while you are in the account settings.

I have tried everything suggested and am still not getting a confirmation email to finish my taxes. I don’t know what to do and have now run out of time

Hopefully,  the steps I provided above enabled you to verify your email address in the account settings and proceed through efiling.   If not, here's how to contact TurboTax Support:

 

Hours 5AM-9PM Pacific

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

If you use Free Edition and don't have phone support, another way to reach them if you have social media is to direct message a Support agent:

https://x.com/TeamTurboTax

or
https://www.facebook.com/turbotax

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