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You mean tax years 2014 - 2018. Tax year 2018 is the current tax year being reported.
Support is closed on the weekends after tax season
TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
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