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janet7624
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I have purchased cds for tax year 2014-2019. I need help. I want to speak to a live person

 
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2 Replies

I have purchased cds for tax year 2014-2019. I need help. I want to speak to a live person

You mean tax years 2014 - 2018.  Tax year 2018 is the current tax year being reported.

Support is closed on the weekends after tax season

TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

I have purchased cds for tax year 2014-2019. I need help. I want to speak to a live person

The 2014 program is no longer supported so it is useless ... return it if you can. And the 2015 program will no longer be operational after October 2019 so install it quickly.
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