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zimmpam
New Member

I have purchased a turbotax license for download. But I want to access the account online as well so I can get past my VPN to transmit my return. How do I do that?

 
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2 Replies

I have purchased a turbotax license for download. But I want to access the account online as well so I can get past my VPN to transmit my return. How do I do that?

You can't use your Desktop purchase and License Code for the Online version.  You would have to pay for Online again separately.  And you can't move a current year Desktop return to the Online version to efile.  If you want to use the Online version maybe you can get a refund for the Desktop program.  

MichelleLO
Expert Alumni

I have purchased a turbotax license for download. But I want to access the account online as well so I can get past my VPN to transmit my return. How do I do that?

As VolvoGirl stated, TurboTax Desktop does not integrate with TurboTax Online. If you prefer to use TurboTax Online, you can request a refund for your TurboTax desktop product. Please see the following TurboTax Help Article for more information: How do I request a refund for my TurboTax product?

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