I have paid for Turbo Tax Deluxe but after talking to an accountant I definitely no longer want to use Turbo Tax to file. Can I still file my taxes elsewhere?

[nataliesarahcano]

I understand Turbo Tax Deluxe is nonrefundable, but as I am not able to "clear

[mesquitebean · Accepted solution]

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@nataliesarahcano wrote:
I have paid for Turbo Tax Deluxe but after talking to an accountant I definitely no longer want to use Turbo Tax to file. Can I still file my taxes elsewhere?
I understand Turbo Tax Deluxe is nonrefundable, but as I am not able to "clear

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If you haven't yet filed, you should still be able to leave TurboTax and file anywhere you want to.   You are not locked into actually filing your return with TurboTax, even if you've paid.

TurboTax Support is pretty strict about product refunds for Online TurboTax.  But if you want to plead your case, it can't hurt to ask.

Hours are currently 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632