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saraxiii
New Member

I have not yet received my income taxes but turbo tax is trying to charge my account for a fee

 
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2 Replies

I have not yet received my income taxes but turbo tax is trying to charge my account for a fee

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/bank-account-auto...

 

TURBOTAX SAYS:

How do you justify debiting my account?

The provision is spelled out in the Pay With My Refund Agreement, which you agreed to when you opted to pay with your refund.

In addition, by clicking the "I Agree" button below, you electronically sign and authorize Intuit (through its third party processor) to debit the TurboTax Fees, Additional Products and Services Purchased and any applicable sales tax from your bank account number identified in the Agreement below, in the event that you do not receive a tax refund that is sufficient to pay for them.

 

 

 

How can I see my TurboTax  fees?   

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
MonikaK1
Expert Alumni

I have not yet received my income taxes but turbo tax is trying to charge my account for a fee

Did you request that your TurboTax fees be deducted from your refund? If so, you may see the charge for that service before you receive the remainder of your refund.

 

The $40 charge is a "Refund Processing Service" fee triggered by selecting the option to deduct TurboTax fees from your federal refund, which is processed by a third-party bank.

 

See this help article for more information.

 

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