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Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
How to find the AGI.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947
When you sign in with the ID you used to file the tax return last year, you can bring up the return that was accepted by the IRS. A second method is to set up a user id at www.irs.gov. Then you can request a transcript of you return from last year.
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