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I have entered a US and foreign address and it won’t let me file without removing one address but I cannot edit wither address

 
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1 Best answer

Accepted Solutions
KarenJ
Intuit Alumni

I have entered a US and foreign address and it won’t let me file without removing one address but I cannot edit wither address

Please try the following if you are trying to clear part of a US address showing up in your foreign address:

1) Open your return 

2) Click on the My Info section on the left of the screen

3) On the first page, Personal Info Summary, click the image of the pencil to the right of your mailing address

4) Click on the drop down and change your foreign address to your US address

5) Go through all the fields and make sure all the US address fields are deleted

6) Then change the address drop down field back to Foreign address

7) Add your foreign address back to the address fields.




 

 


 

What they had to do was to do was:

1) change their mailing address to a USA address....

2)..then go to every field and make sure it was entirely blank...

3)  .then switch back to their Foreign address

______________________

If that doesn't work, repeat steps 1 and 2, then log out so that the change gets posted/saved to every form.  Then log bac in and go to step 3 to complete the operations.

 


View solution in original post

1 Reply
KarenJ
Intuit Alumni

I have entered a US and foreign address and it won’t let me file without removing one address but I cannot edit wither address

Please try the following if you are trying to clear part of a US address showing up in your foreign address:

1) Open your return 

2) Click on the My Info section on the left of the screen

3) On the first page, Personal Info Summary, click the image of the pencil to the right of your mailing address

4) Click on the drop down and change your foreign address to your US address

5) Go through all the fields and make sure all the US address fields are deleted

6) Then change the address drop down field back to Foreign address

7) Add your foreign address back to the address fields.




 

 


 

What they had to do was to do was:

1) change their mailing address to a USA address....

2)..then go to every field and make sure it was entirely blank...

3)  .then switch back to their Foreign address

______________________

If that doesn't work, repeat steps 1 and 2, then log out so that the change gets posted/saved to every form.  Then log bac in and go to step 3 to complete the operations.

 


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