I have been rejected by Federal 5 or 6 times, how do I cancel my order?

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Turbotax insisted I download Turbotax desktop program, and I downloaded my 2023 .tax file, but now it wants me to start over after I already created 2023 online return??

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Expert does your taxes

Do it yourself

Resources

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I have been rejected by Federal 5 or 6 times, how do I cancel my order?