I have been falsly charged. How do you pay me back for your error?

l-pastille · ‎June 1, 2019

TurboTax has charged my credit card for something I didn’t buy. I thought my download was free because I got an email with $0 due on it. Please see the confirmation emails I received, below & please return my money.

Kat · ‎June 1, 2019

I've removed your screenshots for your protection. This is a public forum. Your personal info is not secure.

Please contact TurboTax Customer Support during business hours for assistance. Use the information below to contact Support. A Support agent will be happy to assist you. NOTE: When entering your subject matter, don't use the word "refund". Instead, use the words "billing issue".

https://ttlc.intuit.com/replies/3300041

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***