I have been a customer of Royal Banks of Missouri for at least 10 years. They send me a 1099-INT each year. Why can't Turbo Tax find this bank for interest income?

[bjf2022]

Royal Banks of Missouri has a phone #[removed] & has multiple branches in the St Louis, MO area. Please look harder to tax information for Royal Banks of Missouri.

[xmasbaby0]

Financial institutions choose to partner with TurboTax to allow importing of data---or they choose NOT to partner with TT.

NOT ON THE DROP DOWN LIST

If your bank or financial institution is not on the drop down list, click the words “I’ll type it in myself” and key in your information by hand.

See if your financial institution is on the Partner List - If not, you will have to enter the information manually.  

[SteamTrain]

Essentially, your bank has to commit to creating your 1099-INT in a special format (that format is not the same as the paper 1099-INT you receive), and also, must provide TTX with a computer access port where TTX can access those specially formatted files.   Not all banks have sufficient computer staff or resources to do that.

[baldietax]

and why bother import 1099-INTs at all... generally just need the name and Box 1 total, they are very quick to input

[Mike9241]

sometimes financial institutions terminate their partnership with Turbotax.  you are correct, the only reason to import a 1099-INT is to make sure you make no mistakes on entering amounts