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mcg19501
New Member

I have already started the filing process and now I can't get back in, I keep getting a message that says my web browser doesn't support turbo tax

 
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3 Replies

I have already started the filing process and now I can't get back in, I keep getting a message that says my web browser doesn't support turbo tax

Close out and use a different browser or make sure your pop-ups is not on while using Turbo Tax.
mcg19501
New Member

I have already started the filing process and now I can't get back in, I keep getting a message that says my web browser doesn't support turbo tax

Thank you very much!!!

I have already started the filing process and now I can't get back in, I keep getting a message that says my web browser doesn't support turbo tax

I used my federal pin number from last year and it went through fine. However, if you are filing and have EIC, they won't be paying them out till February. 

I am using Chrome as well. You may need to clear your cache. I am not sure why you cannot get back in. Sorry I couldn't be more helpful. 

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