Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Your taxes, your way. Get expert help or do it yourself. >> Get started
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
gknicker
New Member

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

if you change your requirement to have a us billing address tell me before i do my taxes with someone else
1 Best answer

Accepted Solutions
DoninGA
Level 15

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

You should contact TurboTax support and speak directly with a support agent concerning the payment with a foreign address.  Support is currently closed on the weekends.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours.  Use the key words billing issues.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

View solution in original post

3 Replies
DoninGA
Level 15

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

The requirement to purchase TurboTax products from the website has been to use a US credit card with a US billing address for years.  Nothing has changed.
gknicker
New Member

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

why could i use my forgein address before this is not a good answer to my question i askesd how do i pay with my us bank card with a foreign billing address
DoninGA
Level 15

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

You should contact TurboTax support and speak directly with a support agent concerning the payment with a foreign address.  Support is currently closed on the weekends.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours.  Use the key words billing issues.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

About Community

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

3.48m
Members

2.61m
Discussions

Manage cookies
v