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gknicker
New Member

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

if you change your requirement to have a us billing address tell me before i do my taxes with someone else
1 Best answer

Accepted Solutions
DoninGA
Level 15

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

You should contact TurboTax support and speak directly with a support agent concerning the payment with a foreign address.  Support is currently closed on the weekends.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours.  Use the key words billing issues.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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3 Replies
DoninGA
Level 15

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

The requirement to purchase TurboTax products from the website has been to use a US credit card with a US billing address for years.  Nothing has changed.
gknicker
New Member

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

why could i use my forgein address before this is not a good answer to my question i askesd how do i pay with my us bank card with a foreign billing address
DoninGA
Level 15

I have a us bank debit card with forgein address so i cant pay you so i will stop useing your service.dont understand as i have been useing this card with you for years.

You should contact TurboTax support and speak directly with a support agent concerning the payment with a foreign address.  Support is currently closed on the weekends.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours.  Use the key words billing issues.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

https://support.turbotax.intuit.com/contact/ 

Note:  The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

View solution in original post

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