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sknepler
New Member

I had an email on file where I supposedly being sent rejection notices but since I no longer had access to that email, I never got notified. Can they resend the email?

 
2 Replies
linear
Level 7

I had an email on file where I supposedly being sent rejection notices but since I no longer had access to that email, I never got notified. Can they resend the email?

This is a question that would be handled best by TurboTax Support. You can contact them by starting here:

https://support.turbotax.intuit.com/contact/

(They are currently open Mon - Fri, 5 am to 5 pm Pacific time.)

Critter
Level 15

I had an email on file where I supposedly being sent rejection notices but since I no longer had access to that email, I never got notified. Can they resend the email?

Interesting ... to efile you had to enter the code sent to that email so in the 24 - 48 hours after filing when the email would have been sent that email account was no longer active ?  

 

So that this doesn't happen again update your email address now : 

 

To update your TurboTax account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900724-how-do-i-update-my-turbotax-account-information

To update your TurboTax Advantage account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-information-in-my-turbotax-...

 

And now for the 2018 return ... it cannot be efiled any longer ... it must be printed, ink signed and mailed.  The rejection reason is immaterial now. 

 

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