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sargeufcmaggard
New Member

I got rejected on my taxes says I need a pin can u help me please and will I still get the stimulus

 
3 Replies
DianeW777
Expert Alumni

I got rejected on my taxes says I need a pin can u help me please and will I still get the stimulus

Yes, this indicates you may need an IP PIN.  

Use this IRS IP PIN FAQs for assistance.

 

For more information use this IRS page: Taxpayer Guide to Identity Theft

 

Should you need to contact them by phone you can use the following information.

  • Calling is extremely time consuming right now. If you want to try, call very early or very late based on the times below.
    • January - April  800-829-1040
      • Customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m. local time, unless otherwise noted.
      • Telephone service wait times can average 15 minutes. Some telephone service lines may have longer wait times. 
      • Telephone service wait times are higher on Monday and Tuesday

Once you have it, you can enter your IP PIN following the steps below.

 

How do I add or remove my 6-digit IP PIN?

  1. Open your return if you don't already have it open.
  2. Inside TurboTax, search for IP PIN (don't forget the space) and then select the Jump to link in the search results.
  3. On the Identity Protection PIN screen, answer Yes and enter your IP PIN in the space provided.
    • If you need to remove the IP PIN, answer No instead.
  4. Select Continue.
Egoley21
Returning Member

I got rejected on my taxes says I need a pin can u help me please and will I still get the stimulus

I  need my pin

MichelleLO
Employee TurboTax Specialist

I got rejected on my taxes says I need a pin can u help me please and will I still get the stimulus

If you need an IP PIN only the IRS can provide that. Please see How do I get my 6-digit IP PIN? for more information.

@Egoley21

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