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I got charged $44.97 I didn't elect nor could I remove it. I need to get this amount credited because its not fair to get charged fees you don't accept.

 
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2 Replies
SDBaldie
New Member

I got charged $44.97 I didn't elect nor could I remove it. I need to get this amount credited because its not fair to get charged fees you don't accept.

Hi - sorry that you were surprised by this fee. There are options in the product to get additional services, and perhaps you took one by mistake. Recommend you reach out to us starting tomorrow to request a refund. You can contact us by logging into turbotax and clicking the contact us button or clicking the link below: 

https://support.turbotax.intuit.com/contact/  

I got charged $44.97 I didn't elect nor could I remove it. I need to get this amount credited because its not fair to get charged fees you don't accept.

If you choose to file a state return that was the fee for the state program ... there is no refunds of the online fees once paid.

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