I got an email that said my tax return had been "r...
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bigbendescape
New Member

I got an email that said my tax return had been "rejected," why?

I still don't understand why I got an email saying my tax return was rejected.
2 Replies
VolvoGirl
Level 15

I got an email that said my tax return had been "rejected," why?

Common reasons are for a duplicate ssn or the wrong 2018 AGI.

 

For Duplicate ssn......It could be if you signed up on the IRS non-filer tool to give the IRS your Direct Deposit Info for the Stimulus Check.  If you did then see

https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-rej...

 

FOR AGI....When did you file 2018? If it was late in the year try putting in zero for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-ge...

If your spouse died during 2019 there is a problem efiling and you will have to mail your return

How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-...

rjs
Level 15
Level 15

I got an email that said my tax return had been "rejected," why?

The email tells you why your tax return was rejected. It gives you the reject code and a message.

 

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