I get "hmm, looks like we hit a slight snag in this section" when I manually select "Other" investment type (1099-S). Tried multiple browsers & PCs

[jrb0626]

Only 1099-INT and 1099-DIV work for investment type, the other three investment options give the same error. Using Deluxe.

[SharonD007]

Try closing TurboTax, clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

[jrb0626]

I tried all those things with a live agent remoted in, but they didn't work for me.  There must have been a glitch in my work because I tried starting another return on the same computer and things worked properly with it.  I ended up deleting my return for this year and starting over on the original account, and it then worked for me.

I don't understand how my online account could have a bug, but it did.  I tried on three different computers and multiple browsers, and had the same result every time, so it was not a cookie or cache problem but something in the return itself.  Anyway, the problem is solved now.  Thanks for your suggestions.