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If you have multiple TurboTax accounts and are sure you are logging into the right one?
Yes I’ve made sure I only have 1 account with turbo tax
Is it asking you for a security code? It may want to text or email you a code for verification purposes and ensure that it is you signing into your account. Choose which option you prefer. Once you receive the code, you may sign into your account. See the link below if you do not have access to the verification code.
How do I get a verification code?
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