turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I filed last year with a different email/account for some reason.., however turbotax doesn't recognize the email/account? no way of getting my AGI 2017... What do I do?

Need my AGI or W2 from the email/account that turbotax somehow doesn't recognize, wut do?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
HeatherPLO
Intuit Alumni

I filed last year with a different email/account for some reason.., however turbotax doesn't recognize the email/account? no way of getting my AGI 2017... What do I do?

If you are unable to obtain your AGI from us, you can obtain it by ordering a free and instant tax transcript from the IRS.  To order, click the link here: https://www.irs.gov/individuals/get-transcript

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

2 Replies
HeatherPLO
Intuit Alumni

I filed last year with a different email/account for some reason.., however turbotax doesn't recognize the email/account? no way of getting my AGI 2017... What do I do?

If you are unable to obtain your AGI from us, you can obtain it by ordering a free and instant tax transcript from the IRS.  To order, click the link here: https://www.irs.gov/individuals/get-transcript

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I filed last year with a different email/account for some reason.., however turbotax doesn't recognize the email/account? no way of getting my AGI 2017... What do I do?

Thank you.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies