Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Still need to file? Our experts can get your taxes done right. Get started >
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
kmassarat
New Member

I filed in 2017 using Turbo tax. Now your site says it has no record. What's up?

 
2 Replies
DaraLO
Intuit Alumni

I filed in 2017 using Turbo tax. Now your site says it has no record. What's up?

If this is the case, you may be in the wrong account.  It is possible to have up to 5 accounts linked to the same email address.  I would first suggest checking for additional TurboTax accounts using the FAQ below:  https://ttlc.intuit.com/replies/3302270

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
kmassarat
New Member

I filed in 2017 using Turbo tax. Now your site says it has no record. What's up?

I have filed with Turbo Tax for last 7 years. Now, it can not find ANY of my previous returns. Please investigate and resolve this problem so I can proceed with 2018 return.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
message box icon

Ready to start your taxes?

Hand off your taxes, get expert help, or do it yourself.

See Pricing
Manage cookies
v
ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz0123456789-_~