turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I file taxes for another person I believe it was under my account set up. I am redirected to my information only..?? need to get his filed

I file another tax return under a different email address which I can see when I logon in. When I select the second email I am brought back to my tax information which I have just completed. What do I need to do to pull up his information?

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I file taxes for another person I believe it was under my account set up. I am redirected to my information only..?? need to get his filed

You need his "UserID"   

Different Online accounts have different "UserID" s that you stick in the first box of the login screen.  That UserID may, or may not be an actual email address.  (One probably shouldn't use an email address for a UserID)  

There is an internal email address in each account created, that is used for multiple account recovery.

search both emails for different UserIDs.....but you will need access to that other email address to see what UserID is attached to it.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
_____________________
IF you figure out which is which...write it down and store it in a tax folder.
or...Call Customer Support:

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number


____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question