I downloaded the pdf to my phone and my laptop but it still wont let me look at it. What do I do?

[MonikaK1]

Please clarify. What type of document did you download via PDF that you are not able to see?

If you want to download a PDF of your return, in TurboTax Online:

1. Open or continue your return.
2. Select Continue or Start on Tax Home to enter your return.
3. Select Tax Tools from the menu.
4. Select Print Center, choose Print, save, or preview this year's return, and follow the instructions.
5. If you haven't yet paid your TurboTax Online fee (or registered, if you're using a free version), you'll need to do so before you can save the PDF.

See this help article for more information.

[Starree10_]

I tried to download my tax form from last year or get a copy of the tax form from last year and it wont let me view it or down load it on my phone or laptop as a pdf. But I really need to view it. I was wondering if I could come in an office or anyone someone could send me a copy. 

[CatinaT1]

To access your tax returns (current or prior year) you will sign into the TurboTax website with the user ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

As an alternative for current year return, when you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a State (You will not really be adding a state). 

This will take you back in to the 2025 online tax return.

Click on Tax Tools on the left side of the online program screen.  Find the Print Center and choose the year you want to print.  If you want your full return including worksheets, choose the option Include government and TurboTax worksheets.

In TurboTax Online, follow these steps to print/view your return and all of the informational worksheets after you have filed:

1. Sign in to TurboTax
2. Scroll down to Your Tax Returns & Documents
3. Select 2024 and then Add a State (You aren't actually adding a State but this gets you back into the Print Center)
4. From the left panel Select Tax Tools, scroll down a little and select Print Center
5. Select Print, save or preview this year's return
6. Select the 2024 Federal and/or State return box
7. Choose to Include TurboTax and government worksheets
8. Select View or Print Forms