I don’t want to e file anymore

jsal2828 · ‎January 31, 2020

AlexanderS08 · ‎January 31, 2020

Changes can be made in Step 2 of the Review/Finish & File screens.

Part of that step is letting TurboTax know how you want to file each return you prepared (mail or e-File). As long as you have not e-Filed yet, you can go back to that screen and change the option to "File by Mail."

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tatertot65 · ‎March 16, 2020

I KEEP RESELECTING FILE BY MAIL AND IT ISN'T WORKING!!!!

CatinaT1 · ‎March 16, 2020

Try clearing your cookies and cache.

If you are stuck on a screen or it is blank in TurboTax you may need to log out and restart your computer, then log back in, or try another browser. You may need to clear your cache and cookies. Please see these TurboTax FAQ's for information on how to clear your cache and cookies:

To clear your cache use this TurboTax FAQ:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

To clear your cookies use this TurboTax FAQ:

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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