I don’t want to continue with turbo tax I want to go to a tax preparer

natashagreen1010 · ‎June 4, 2019

CarissaM · ‎June 4, 2019

You cannot delete your TurboTax accout, you can however erase your data so nothing will be saved.

In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
Answer Yes in the pop-up to confirm.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

CarissaM · ‎June 4, 2019

You cannot delete your TurboTax accout, you can however erase your data so nothing will be saved.

In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.
On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).
Answer Yes in the pop-up to confirm.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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I don’t want to continue with turbo tax I want to go to a tax preparer