Thank you for contacting AnswerXchange. In the beginning, TurboTax will ask a series of questions to determine which product is best for your situation.
If you have home-related deductions, education expenses, medical bills, or other itemized deductions, and are doing your taxes online, TurboTax Deluxe Online is right for you.
If you do not have any of these, you may downgrade or upgrade go to My Accounts in the top right of your screen then click Clear & Start Over.