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I don’t think I’m signed into my account

It’s bringing up my daughters account info
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2 Replies

I don’t think I’m signed into my account

When you use online TurboTax software you get one return per fee.   Did your daughter use your account after you prepared your 2024 return last year?  If so, there is bad news:

 

Each return needs its own account and user ID.   If you use the same account and user ID for a second return, the second one overwrites the first return and it is lost forever.  

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

 

 

If you are just in the wrong account:

 

Many people have multiple TT accounts and forget how to access them.  Log out of the account you are in now.

 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...

Account Recovery

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

I don’t think I’m signed into my account

The TurboTax online editions can only be used for one tax return per account and User ID.  If you used your TurboTax account to complete your daughter's tax return after you had completed and filed your return, then your tax return is gone.

 

You will need to create a new account for yourself since the current account is for your daughter.

Go to the this TurboTax website and click on the Sign up button to create a new account - https://turbotax.intuit.com/

Unlock tailored help options in your account.

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