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I Don't Remember Buying This. Is this a subscription?

I don't remember buying turbo tax 2022 but I was charged. Is this a subscription from the past?

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2 Replies

I Don't Remember Buying This. Is this a subscription?

Are you an Advantage member? Contact Support.

 

What is the TurboTax phone number? (intuit.com)

I Don't Remember Buying This. Is this a subscription?

You might have an Advantage account.  That's where you get automatically charged at the beginning of November for the Desktop CD/Download program. 

 

Do I have an Advantage account?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-settings/turbotax-advanta...

 

If you do you can cancel it for next November 2023.  You can sign into your TurboTax Advantage account and under Your Product, select to remove product. Once you remove the recurring product order, the TurboTax Advantage subscription will be cancelled, as well.


How to Cancel my Advantage Account
https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

Since you missed the cancellation deadline for 2022,  wait until you receive your TurboTax product, then submit an online refund request within 60 days of receipt here, https://support.turbotax.intuit.com/forms/refund-request.jsp

 

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