If you do not have a 1095-A, you should delete the 1095-A and Form 8962 from your return. Then go back and answer NO to the Do you have a 1095-A? question. Once you delete the erroneous forms that were started and answer NO (certification), the error should be removed. Make sure there are no 1095-As or 8962 forms included in your return before you submit it for e-file again.
How to delete forms in TurboTax Online
How to delete forms in TurboTax Desktop
How do I fix a Form 8962 / 1095-A rejection?
Your return may have been rejected if the IRS has information that someone in your household should have a 1095-A. If you don't have a Form 1095-A and know you won't be receiving one, you can certify this in TurboTax Online/Mobile in order to refile your return:
Go to the Do you need to report any 1095-As? screen.
You'll be asked if you received a 1095-A. Select No. By selecting this certification, you will be able to e-file your return and meet the requirements under rejected code F8962-070.
Select File from the left menu and continue through the process to resubmit your return.
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