turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

pinky-21
New Member

I didnt get my refund because I didnt have an i.d. , I now have it do I need to make an appointment with the irs or is there a way to use the turbotax app

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

I didnt get my refund because I didnt have an i.d. , I now have it do I need to make an appointment with the irs or is there a way to use the turbotax app

Verifying your identity is between you and the IRS---TurboTax is not part of that process.  Do you still have the letter you received about verifying your identity?  Read it very carefully and comply with what it told you to do.

 

I HAVE TO VERIFY MY IDENTITY

 

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

 

 

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

View solution in original post

2 Replies
Carl
Level 15

I didnt get my refund because I didnt have an i.d. , I now have it do I need to make an appointment with the irs or is there a way to use the turbotax app

unfortunately, if the IRS is requiring you to appear in person with a valid ID at one of their offices to prove you are who you say you are, there is no other option. Period.

 

I didnt get my refund because I didnt have an i.d. , I now have it do I need to make an appointment with the irs or is there a way to use the turbotax app

Verifying your identity is between you and the IRS---TurboTax is not part of that process.  Do you still have the letter you received about verifying your identity?  Read it very carefully and comply with what it told you to do.

 

I HAVE TO VERIFY MY IDENTITY

 

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-...

 

 

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question