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kaulanakapapa808
New Member

I didn't want to pay that $66 payment for tax preparation

I chose the wrong payment option
1 Reply
mrs-hoffpauir
New Member

I didn't want to pay that $66 payment for tax preparation

I just made the same mistake. I researched TurboTax; it said there was an option to "remove" from the "My account" then Tools tab. I could not find "remove" any where to select. Its impossible. The only option it gives you is to Clear and Start over. Ridiculous and total time suck. The only way around it, depending on your negotiation skills, is to pay and file. Then call Turbo to have them refund the difference. I took this route and called right away. The rep notated my account and said in 24 hrs, the payment will process and they'll be able to refund the difference. Good luck!

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