I going to assume you are at the section in TurboTax where it is asking for your last year AGI. If you entered 0 here and it's not being accepted, you may have to file by mail.
The IRS uses your prior year AGI to combat fraud. Make sure you take into account the information below.
You can find your 2024 Adjusted Gross Income (AGI) by:
- Looking at line 11 on page 1 of your 2024 Form 1040
- Requesting a transcript of your 2024 tax return from the IRS. You can request your transcript online at the following link: Get Transcript
Please click on this TurboTax article for more information.
Check these items as well to ensure you have the correct number. If you:
- Filed late last year after mid-November or your return was processed after that time—try entering 0.
- Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
- Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
- Filed with your spouse last year—you and your spouse have the same 2024 AGI. (Don’t split the AGI amount or enter 0 for one of you).
Time-saving Tip: If what you entered is correct and you continue to get a reject, you won't be able to e-file. There's probably a data mismatch at the government, or some other situation beyond your control that prevents your return from being e-filed. In this case, your only option would be to print and mail in your return.
This article will give you instruction on how to print and mail your return.
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