Are you a TurboTax Advantage member? Software is typically sent to those members in November each year. If you only enrolled last November, you'll still have to purchase the software for 2022. (You should receive 2023 software in November, right on schedule).
You can check to make sure your enrollment is active by using the info I'm sharing below.
Do I have a TurboTax Advantage account?
To purchase TurboTax CD/Download for 2022, please see the webpage I'm sharing below.
Compare TurboTax® 2021-2022 CD/Download Tax Software Products (intuit.com)
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***