I.D. Me requires my wife to have a cell phone but we have only one for our household, IRS links not helpful, How can this be resolved so we can file with TurboTax?

[user17684198542]

Politicians not helpful, bureaucracy seems to rule the day, their way or the highway, in other words, mail in our return because I.D. me will not let us sign into IRS to get my wife's IP PIN.

[LaShaunA3]

If you are unable to log into your IRS ID ME account and need to get your Identity Protection PIN, you can call the IRS to have it reissued. 

How to get your IP PIN reissued

• In the U.S. call 800-908-4490, Monday-Friday, 7 a.m. to 7 p.m. local time (Alaska and Hawaii follow Pacific Time).

You can also try resetting your phone number in ID Me using a different number that is able to receive the MFA code. 

[Mike9241]

do know if having only one phone number will cause issues with this method.

If your adjusted gross income on your last filed return is below $84,000 for Individuals or $168,000 for married filing joint and you can’t establish an online account, you can submit Form 15227, Application for an Identity Protection Personal Identification Number online. You must have:

• A valid Social Security number or individual taxpayer identification number.
• An adjusted gross income on your last filed return is below $84,000 for Individuals or $168,000 for married filing joint.
• Access to a telephone

We will use the telephone number provided on the Form 15227 to call you and validate your identity. Once we verify your identity, you will receive your IP PIN via the U.S. Postal Service usually within four to six weeks. You will then receive your IP PIN annually through the mail.

there is another method - 

If you’re unable to verify your identity online or with the Form 15227 process or you are ineligible to file Form 15227, you may make an appointment for an in-person meeting at a local Taxpayer Assistance Center. Please bring one current government-issued picture identification document and another identification document to prove your identity. Once we verify your identity, you will receive your IP PIN via the U.S. Postal Service usually within three weeks. You will then receive your IP PIN annually through the mail.