turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I created a new account this year and I'm trying to retrieve my 2017 AGI but I forgot the email and password to the old account, how can I get this back & save last yrs?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
DaraLO
Expert Alumni

I created a new account this year and I'm trying to retrieve my 2017 AGI but I forgot the email and password to the old account, how can I get this back & save last yrs?

The following FAQ can walk you through accessing your account if you've forgotten your UserID or password, or if you no longer have access to the email address or phone number linked to your account.

https://ttlc.intuit.com/replies/3300098


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

2 Replies
DaraLO
Expert Alumni

I created a new account this year and I'm trying to retrieve my 2017 AGI but I forgot the email and password to the old account, how can I get this back & save last yrs?

The following FAQ can walk you through accessing your account if you've forgotten your UserID or password, or if you no longer have access to the email address or phone number linked to your account.

https://ttlc.intuit.com/replies/3300098


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
bossy
New Member

I created a new account this year and I'm trying to retrieve my 2017 AGI but I forgot the email and password to the old account, how can I get this back & save last yrs?

I need my gross income to complete my taxes. I don't know my last years information phone number, email username, password so I created all new information for this year.  I hope you can help me get my gross income 2017.  Thank you

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question