I have not heard of any "grayed out" issues before.
I can only suggest a total uninstall and reinstall and open a new tax return and install any state software prior to opening the .tax2018 data file. Also open TurboTax for the first time after install bu using "right click -> open" or control click -> open.
Corruption could have occurred in the Application or in an associated preference or support file.
The best remedy is to totally uninstall TurboTax and all associate files and then re-install. That will not delete or change any .tax2018 data file that had already been created with the tax data.
To uninstall the application and all associated files need to be deleted and then the application reinstalled. If there was a state then the state must also be reinstalled.
Here is a FAQ for how to uninstall Mac
https://ttlc.intuit.com/questions/1901210-remove-uninstall-turbotax-for-mac
https://ttlc.intuit.com/questions/1901209-reinstall-turbotax-mac
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Open for the first time:
https://ttlc.intuit.com/questions/2899293-turbotax-for-mac-won-t-open-when-installed
https://ttlc.intuit.com/questions/1899267-administrator-rights-mac
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
